Technical Support
Qualified personnel are available to answer your technical questions
and solve your problems immediately. In addition, a team of highly
skilled engineers can carry out on-site training, maintenance,
calibration, validation and after-sales service.
Start-up, installation & training:
Our field engineers initiate the start-up and training of the operators.
After-Sales:
Our after sales team is dedicated to providing customers with technical assistance for any problem that may occur after the equipment had been installed at your premises, as well as the supply of spare parts.
On-line support:
As distance support we offer modem communication and by analysing the Excel batch report we can offer process and technical advise & conclusions.
Yearly maintenance:
After 1 year guarantee period Pro-C-epT can propose a yearly service contract including replacement of wear parts, complete check-up of the machine with calibration of the critical process parameters and software update. A quotation can be supplied on request.
Page last updated : 22-02-2010